At Kowteez, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or engage with us in any way.

1. Information We Collect

We gather information to enhance your shopping experience and improve our services. The types of data we collect include:

  • Personal Information: When you place an order, create an account, or contact us, we may collect details such as your name, email address, phone number, billing/shipping address, and payment information.
  • Browsing Data: We track your interactions with our website, including IP addresses, browser type, device details, pages visited, and timestamps. This helps us optimize site performance.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to personalize your browsing experience, remember preferences, and analyze website usage. You can manage cookie settings through your browser.

2. How We Use Your Information

We use the information we collect to:

✅ Process and fulfill orders, including payment and delivery.
✅ Communicate with you about your orders, inquiries, or account.
✅ Send promotional emails, exclusive offers, and updates (opt-out anytime).
✅ Enhance website functionality and customer experience.
✅ Prevent fraud and ensure security.

3. How We Protect Your Information

We take your security seriously. Kowteez uses advanced encryption technology and secure servers to protect your data. Only authorized personnel have access to your personal information.

4. Sharing Your Information

Your privacy is important to us. We do not sell or rent your data to third parties. However, we may share your information with:

  • Trusted Service Providers: Third-party vendors who assist with payments, order fulfillment, website hosting, and customer support.
  • Legal Compliance: If required by law, we may disclose your data to comply with legal obligations or protect our rights.

5. Your Rights & Choices

You have control over your personal information:

🔹 Access & Update: You can log into your account to review or edit your details.
🔹 Opt-Out: Unsubscribe from marketing emails anytime via the link in the email or by contacting us.
🔹 Request Deletion: You can request data deletion, subject to legal retention requirements.

6. Children’s Privacy

Kowteez is not intended for children under 13 years old, and we do not knowingly collect their data. If you believe a child has provided personal information, please contact us immediately.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any revisions will be posted here, with the latest update date noted.

8. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your data, reach out to us:

📍 Address: 61 Rosewood Street, San Lorenzo, CA 94580, US
📞 Phone: 802-961-1333
📧 Email: contact.kowteez@gmail.com

Thank you for trusting Kowteez. Your privacy and security are our top priorities!